Privacy Policy

1. Information We Collect

We collect information in the following categories:

We may also collect information from third-party sources, such as authentication providers, if you choose to link external accounts.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Service.
• Personalize your experience and deliver relevant content and features.
• Process transactions and manage your account.
• Communicate with you about updates, security alerts, and administrative messages.
• Send promotional communications (you may opt out at any time).
• Generate aggregated, anonymized, or de-identified analytics and insights for internal research, product development, and business intelligence purposes.
• Detect, prevent, and address fraud, abuse, security incidents, and technical issues.
• Comply with legal obligations and enforce our Terms of Service.

We may use automated decision-making and profiling to improve the Service. You may request human review of such decisions where required by applicable law.

3. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area or the United Kingdom, our legal basis for collecting and using your information includes:

• Contract Performance: Processing necessary to provide the Service you requested.
• Legitimate Interests: Processing for our legitimate business interests, such as fraud prevention, product improvement, and analytics, provided these interests are not overridden by your data protection rights.
• Consent: Where you have given explicit consent for a specific purpose (e.g., marketing emails). You may withdraw consent at any time.
• Legal Obligation: Processing necessary to comply with applicable laws.

4. Data Sharing & Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating the Service (hosting, analytics, email delivery, customer support). These providers are contractually bound to protect your data.
• Business Transfers: In connection with a merger, acquisition, reorganization, bankruptcy, or sale of assets, your data may be transferred as a business asset.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Protection of Rights: To protect the rights, property, or safety of EverResume, our users, or the public.
• With Your Consent: When you explicitly authorize us to share your data with a third party.

We may share aggregated, anonymized, or de-identified data with third parties for any purpose, as such data cannot reasonably be used to identify you.

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the security of your account credentials and for any activity under your account.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Aggregated, anonymized, or de-identified data may be retained indefinitely.

7. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using the Service, you consent to the transfer of your information to countries outside of your country of residence. Where required, we utilize appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms to protect your data.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

To exercise any of these rights, please contact us via our Contact page. We will respond within the timeframes required by applicable law. We may verify your identity before processing your request. Note that certain rights may be limited where we have a compelling legitimate interest or legal obligation.

9. Children's Privacy

The Service is not intended for children under the age of 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Effective Date" at the top of this page or by other reasonable means. Your continued use of the Service after such changes constitutes your acceptance of the revised policy.